Your people,
our priority.
Quadrel Travel Management is a South African corporate travel management company built around people, service, and accountability. Our dedicated consultant teams get to know your travellers and your travel programme, providing personalised support and expert guidance every step of the way. Every client is supported by a dedicated Key Account Manager who takes ownership of outcomes, drives continuous improvement, and ensures your travel programme delivers value. When the unexpected happens, our specialist after-hours crisis team is available outside business hours, providing travellers with assistance and support wherever they are in the world.
End to end travel management since 1995
Founded in 1995 and supported by Bidvest Holdings, Quadrel Travel Management has a strong history of fulfilling and overseeing successful end-to-end travel management services throughout South Africa, Africa and globally.
We are committed to exceptional service delivery and consistently provide outstanding outcomes, surpassing expectations and streamlining corporate travel.
The accreditations below demonstrate our commitment to compliance and adherence to the highest industry standards.
Level 1 B‑BBEEBroad-based black economic empowerment
ASATA accreditedAssociation of Southern African Travel Agents
ABTA accreditationAfrican Business Travel Association
IATA accreditedInternational Air Transport Association
Governance, compliance & sustainability
Our accreditations and certifications demonstrate our commitment to the highest industry standards, responsible business practices, and regulatory compliance. As a Level 1 B‑BBEE contributor, we actively support transformation and local economic development. Through our ESG programme, we focus on responsible governance, meaningful social impact, and sustainable business practices that help our clients achieve their own corporate responsibility goals.
Unlock the magic of travel with Quadrel Travel Management.
Six values, embedded in the culture
These values are embedded in the culture of our organisation. They are at the core of what we do.
Integrity
We act with honesty, transparency and accountability in every client interaction and travel solution we provide.
Reliability
We deliver consistent, dependable service that our clients can trust every step of their journey.
Entrepreneurial spirit
We embrace innovation and proactive thinking to create smarter travel solutions and better outcomes.
Customer care
We put our clients first, providing responsive, personalised support whenever and wherever it is needed.
Cultural diversity
We value and respect different people, perspectives and cultures, enabling us to serve a global travel community effectively.
Excellence
We strive for the highest standards in service, expertise and execution to exceed client expectations.
Travel managed. Risks mitigated. Travellers supported.
At the heart of our travel management services is a commitment to delivering exceptional travel experiences. Combining expert consultants, innovative technology, strategic account management, and industry expertise, we manage every aspect of business travel with precision and care. From 24/7 traveller support and cost optimisation to VIP travel, meetings and events, and actionable reporting, we deliver travel programmes that are efficient, compliant, and built around your business needs.
Smarter travel. Better outcomes. A team you can rely on.
Consultant teams
Experienced travel professionals who understand your travellers, policies, and business objectives. Through continuous training and industry expertise, our teams deliver personalised service, proactive support, and seamless travel management.
AOT | Always On Travel
Business travel rarely goes exactly to plan. That's why our dedicated after-hours team is available around the clock, providing expert support when travellers need it most. From urgent travel changes to critical incidents, AOT delivers the same responsive, personalised service and accountability as our daytime teams.
Blended travel
Work hard and play harder. Business and leisure combined in a single trip, so travellers get the flexibility to enjoy both in one journey.
Meetings & Events
Our experienced Meetings & Events specialists transform ideas into seamless, professionally managed experiences. From strategy and planning to execution and reporting, we deliver innovative events that enhance attendee engagement, maintain control, and maximise value for your organisation.
Data & Power BI
Powered by advanced analytics and intelligent reporting, our data solutions deliver real-time visibility across your travel programme. Interactive dashboards, predictive modelling, automated insights, and exception-based reporting help identify opportunities, manage risk, improve compliance, and drive data-led decision making.
VIP Travel
Built for executives who are constantly on the move, our VIP Travel service delivers personalised, high-touch support whenever and wherever it's needed. From complex itineraries and last-minute changes to priority assistance and proactive travel monitoring, our dedicated specialists ensure every detail is handled before any anticipated challenges.
Personal. Proactive. Always available.
Programme Performance & Optimisation
Travel programme success is measured by far more than the price of an airline ticket. We help organisations achieve their travel programme objectives through strategic account management, KPI monitoring, policy compliance, supplier performance management, traveller satisfaction, duty of care, sustainability goals, and data-driven decision-making. By combining expert guidance, advanced analytics, and continuous programme reviews, we drive greater visibility, stronger governance, improved adoption, and measurable business outcomes across your entire travel programme.
Key Account Management
Your dedicated Key Account Manager is responsible for ensuring your travel programme delivers against its objectives and agreed KPIs. Through strategic programme oversight, performance reviews, supplier management, policy optimisation, traveller engagement, compliance monitoring, and data-driven recommendations, they help drive adoption, improve traveller satisfaction, strengthen governance, support ESG goals, and maximise the value of your travel investment. The result is a well-managed travel programme that delivers measurable outcomes, not just transactions.
Strategic oversight. Measurable performance. Better programme outcomes.
Technology
Our technology ecosystem combines leading online booking tools, mobile travel management, AI-driven insights, automated workflows, real-time reporting, and traveller tracking to create a seamless travel experience. Designed for today's digital workforce, our platforms enhance compliance, provide greater programme visibility, and empower smarter travel decisions, all while maintaining GDPR and POPIA compliance.
Connected. Intelligent. Effortless.
ESG & sustainability
Sustainability is no longer a reporting requirement. It is a business priority. We support our clients with travel-related carbon visibility, sustainable travel strategies, ESG reporting insights, traveller wellbeing programmes, and responsible supplier engagement, helping organisations make smarter decisions and deliver against their sustainability commitments.
As part of the BidTravel and Bidvest Group, our approach is underpinned by a broader commitment to responsible business practices, transformation, ethical governance, skills development, community upliftment, and environmental stewardship. Through these initiatives, we support sustainable growth while helping our clients achieve their own ESG objectives with confidence.
Environmental
We actively seek ways to reduce our impact and contribute to a greener world, starting with our own carbon footprint.
Social
We promote diversity and inclusion, and we engage with the communities around us. We are a proud Level 1 B‑BBEE contributor, and we combine that commitment with sustainable practice.
Governance
As a subsidiary of Bidvest we share their vision for responsible business. Their commitment to ethical conduct and sustainable development sets the standard we work to.
Whole Earth Recycling & Trees for Travel
We proudly partner with Whole Earth Recycling and Trees for Travel to help our customers reduce their environmental impact through responsible recycling, waste diversion, and carbon offset initiatives. Together, we support greener business practices, community development, and a more sustainable future while giving customers an opportunity to contribute to meaningful environmental change through their travel activities.
Red Stamp Programme
We are proud to support the Red Stamp Programme, an innovative supplier development initiative that connects customers with vetted, compliant small and emerging businesses within the travel and tourism sector. Through this partnership, our customers can contribute to transformation objectives, support local enterprise growth, access competitive services, and create positive economic impact while achieving their business travel goals.
Responsible travel. Strong governance. Sustainable outcomes.
Request a proposal.
Choose Quadrel Travel Management for a partnership that combines trust, innovation and exceptional service. We concentrate on what we do best: managing and optimising your travel programme through professional, innovative and cost-effective solutions for all your travel-related needs.
+27 11 628 2300Office hours from 08h00, with an after-hours crisis team
2nd Floor, The Travel Campus, 26 Girton Road, Parktown, JohannesburgWith a presence in KZN, Western Cape and Pretoria